Frequently Asked Questions

And our answers

Opening hours facilities

All our facilities are open.

Restaurant:
- Between 7.30am - 10.30pm you are welcome in our restaurant for an extensive breakfast buffet.
- Between 6am - 8pm hours, we provide a dinner buffet.
Brasserie: Open from 10:30am for a cup of coffee, drink or dish from the small menu..
Pub: Opening hours via the reception
Swimming pool: Opening hours
Adjusted opening hours Zenmoodz:
- Christmas Day: 10am to 6pm
- Boxing Day: 10am to 6pm
- New Year's Eve: 11am to 6pm
- New Year's Day: 11am to 6pm
Saunas: Open from 11am until 10pm.
Bowling alley: Opening hours and reservations via the reception.
Squash court: Open from 10am to 10pm. Book at the Zenmoodz desk
Fitness: accessible from 7am with your hotel room pass
Children's play paradise: accessible from 7am with your hotel room pass
Bike rental: Opening hours

Parking Based on availability

Are you coming to our hotel by car? Then you can park for free on our parking deck or in the parking garage, based on availability. You can use our parking facilities from 1pm on your arrival day and until 12pm on your departure day.

Have you not booked a room in our hotel, but are you coming to enjoy dinner, swimming, or bowling with us? Then we ask you to park outside our hotel grounds. Paid parking applies in Egmond aan Zee:

1 March to 1 November, from 10am to 7pm.
1 November to 1 March, on Saturday and Sunday from 10 am to 7 pm (from 1 January 2023). Free parking applies on other days.

View parking zone maps here.

Charging and parking electric car
Hotel Zuiderduin has 3 charging stations; there are also 2 public charging stations near the hotel. Our staff at the reception will be happy to inform you about the possibilities of charging your electric car.

Important: by order of the fire brigade, electric cars are not allowed to park in our garage. You can park your electric car on our parking deck.

Check in / Check out Welcome in our hotel

Your room is available from 3pm on your arrival day. From 1pm, you are welcome to use our hotel facilities, such as the swimming pool and our saunas.

You must check out before 10.30am on your departure day. You can still use our facilities until 12pm Are you staying in a suite? Then you have until 12pm to check out.

View the hotel rooms

Sauna visit How do I make a reservation and pay?

Would you like to use the hotel's sauna during your stay? You can book your sauna visit at reception or at Zenmoodz. The fee for using the sauna will be automatically credited to your hotel account immediately after your reservation via your room number.

Would you like more information about booking or the cost of using the sauna? Please contact the front desk or Zenmoodz for further details.

Carefree and trusted booking Conditions for free cancellation or modification

We have new cancellation conditions. This way, you can book your stay carefree and, if necessary, move or cancel it later.

You can cancel the booking free of charge* up to 72 hours before arrival. Afterwards 100% cancellation costs.

A (one-time*) rebooking up to 24 hours before arrival is possible free of charge. Rebooking costs of €25.00 will be charged within 24 hours before arrival.

If you still have a reservation in 2023, changes must be made 72 hours before arrival.

Conditions

This applies to reservations which you book directly with our hotel (not when booking through a booking agency).
These cancellation conditions are not valid for the Last Minute Special (Non Refundable).

Opening hours swimming pool

Open from 7am – 10pm

Is smoking allowed? No, the hotel is entirely non-smoking

Our entire hotel is non-smoking. This means that smoking is not allowed in the rooms, apartments, and facilities of the hotel.
Thank you for your understanding.

Are dogs welcome? Yes, you will have to indicate this before booking.

Before making a reservation, we kindly ask you to contact us first to discuss whether the rooms where dogs are allowed are available. We would like to inform you that we allow a maximum of two dogs per room and there is an additional charge of € 15.00 per dog per night. Please keep this in mind when planning your stay.

Dogs are not allowed in the restaurant, the pub, the sauna accommodation, and the swimming pool.

Dogs on the beach
In the summer, leashed dogs are always allowed on the activity beaches. Unleashed dogs are allowed on all beaches before 10 a.m. and after 7 p.m. in summer. In winter, unleashed dogs are always welcome on the beach.