Frequently Asked Questions

Opening hours facilities

All our facilities are open.

• Restaurant: 
  • Between 07.30 - 10.30 you are welcome in our restaurant for an extensive breakfast buffet.
  • Between 18.00 - 20.00 hours, we provide a dinner buffet.
• Brasserie: Open from 10:30 am for a cup of coffee, drink or dish from the small menu..
• Pub: Opening hours via the reception
• Swimming pool: Opening hours
• Saunas: Open from 10:00 until 22:00.
• Bowling alley: Opening hours and reservations via the reception.
• Squash court: Open from 10:00 to 22:00. Book at the Zenmoodz desk
• Fitness: accessible from 07:00 with your hotel room pass
• Children's play paradise: accessible from 07:00 with your hotel room pass
• Bike rental: Opening hours

Eventual modified opening hours:
Check here if any maintenance is planned during your stay and if there are modified opening hours regarding our facilities.

Scheduled maintenance 27/11/2022 - 9/12/2022 Zenmoodz, saunas and (swimming) pools

Altered opening hours

Due to maintenance work, we are operating different opening hours for Zenmoodz, swimming pool, sauna and all other pools from 27 November up to and including 8 December 2022.

Sunday 27 November from 9pm until Friday 2 December 2022:

• Swimming pool, saunas and Zenmoodz Beauty & Spa closed.

Saturday 3 December to Thursday 8 December 2022:

• Swimming pool, Japanese baths and footbath closed.
• Zenmoodz Beauty & Spa open, saunas open between 10am and 8pm. 

From Friday 9 December 2022, the above facilities will be accessible again and normal opening hours will apply. 

We apologise for any inconvenience.

Parking Based on availability

Are you coming to our hotel by car? Then you can park for free on our parking deck or in the parking garage, based on availability. You can use our parking facilities from 1 p.m. on your arrival day and until 12 p.m. on your departure day.

Have you not booked a room in our hotel, but are you coming to enjoy dinner, swimming, or bowling with us? Then we ask you to park outside our hotel grounds. Paid parking applies in Egmond aan Zee from 1 March to 1 November.

Check in / Check out Welcome in our hotel

Your room is available from 3 p.m. on your arrival day. From 1 p.m., you are welcome to use our hotel facilities, such as the swimming pool and our saunas.

You must check out before 10.30 a.m. on your departure day. You can still use our facilities until 12:00 p.m. Are you staying in a suite? Then you have until 12:00 p.m. to check out.

Carefree and trusted booking Conditions for free cancellation or modification

We have new cancellation conditions. This way, you can book your stay carefree and, if necessary, move or cancel it later.

When arriving in 2022/2023, it is possible to change your stay date free of charge or to cancel free of charge up to 3 or 7 days before arrival. This depends on the period in which your stay falls:

• from 1-11-22 to 30-6-23: up to 3 days before arrival 
• from 1-07-23 to 30-9-23: up to 7 days before arrival 
• from 1-10-23 to 31-12-23: up to 3 days before arrival

Conditions

• This applies to reservations which you book directly with our hotel (not when booking through a booking agency).
• These cancellation conditions are not valid for the Last Minute Special (Non Refundable).
• For cancellations within the above-mentioned days, and for holidays, events and conferences, see the Uniform Conditions for the Hotel and Catering Industry.

Opening hours swimming pool

Open from 07:00 – 22:00

Is smoking allowed? No, the hotel is entirely non-smoking

Our entire hotel is non-smoking. This means that smoking is not allowed in the rooms, apartments, and facilities of the hotel.
Thank you for your understanding.

Dogs Welcome in our special rooms

Dogs are allowed in some rooms (maximum 2 dogs per room). We recommend that you request these rooms on time. The surcharge for a dog is € 15.00 per night.

Dogs are not allowed in the restaurant, the pub, the sauna accommodation, and the swimming pool.

Room rates and payments About tourism tax

All prices for overnight stays stated on our website include tourist tax and levies.

Name of online payments:
Aparthotel 't Suyderduyn BV
Chamber of Commerce number: 37046467
VAT number: NL8071.75.985.B01

Care during your stay

Do you need care during your stay? It is possible to receive home care. We work closely with Thuiszorg Zorgcirkel - Egmond.