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COVID-19 measures Questions about your booking?

(Updated on: November 26, 2021)

Have you booked a stay with us for the coming period?
We understand that the current Covid-19 situation is creating a lot of uncertainty regarding reservations made. Due to the busy times we are experiencing, we request that you do not call or email us regarding your reservation.
If there are any developments that may affect your stay at our hotel, we will contact you.

 

Read all about our COVID-19 measures here

Your safety and the safety of our team is of utmost importance, therefore we have taken a number of safety measures.

Download the COVID-19 measures

Opening hours facilities

All our facilities are open until 17:00.

  • Restaurant: 
    • Between 07.30 - 10.30 you are welcome in our restaurant for an extensive breakfast buffet.
    • Between 18.00 - 20.00 hours, we provide Take Away from the restaurant through a dinner plate, which you can compose yourself.
  • Brasserie: open from 10:30 for a cup of coffee, drink or dish from the small menu. Between 17.00 - 22.00 hours, you can pick up various drinks and dishes at Brasserie Bisou.
  • Pub: open daily until 17:00.
  • Swimming pool: Opening hours
  • Saunas: open from 10:00 to 17:00.
  • Bowling alley: Reservations at the reception.
  • Squash court: open from 10:00 to 17:00. Book at the Zenmoodz desk
  • Fitness: accessible from 07:00 to 17:00 with your hotel room pass
  • Children's play paradise: open daily
  • Bike rental: Opening hours
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Check in / Check out Welcome in our hotel

Your room is available from 3 p.m. on your arrival day. From 1 p.m., you are welcome to use our hotel facilities, such as the swimming pool and our saunas.

You must check out before 10.30 a.m. on your departure day. You can still use our facilities until 12:00 p.m. Are you staying in a suite? Then you have until 12:00 p.m. to check out.

View the hotel rooms
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Carefree and trusted booking Cancel free of charge up to 48 hours before arrival

We temporarily have new cancellation conditions. This way, you can book your stay carefree and, if necessary, move or cancel it later.

When arriving in the period from November 1, 2021 to March 31, 2022, it is possible to change your stay date free of charge or to cancel free of charge up to 48 hours before arrival.

  • This applies to reservations which you book directly with our hotel (not when booking through a booking agency).
  • These cancellation conditions are not valid for the Last Minute Special (Non Refundable).
  • For cancellations within 48 hours before arrival, a 100% cancellation fee will be charged.
  • Except for holidays, events and conferences.
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Parking Based on availability

Are you coming to our hotel by car? Then you can park for free on our parking deck or in the parking garage, based on availability. You can use our parking facilities from 1 p.m. on your arrival day and until 12 p.m. on your departure day.

Have you not booked a room in our hotel, but are you coming to enjoy dinner, swimming, or bowling with us? Then we ask you to park outside our hotel grounds. Paid parking applies in Egmond aan Zee from 1 March to 1 November.

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Opening hours swimming pool

The pool is open daily from 07.00 to 5:00 p.m.

  • On your arrival day you are welcome to use the swimming pool from 1 pm.
  • On your day of departure you can use the swimming pool until 12:00.
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Is smoking allowed? No, the hotel is entirely non-smoking

Our entire hotel is non-smoking. This means that smoking is not allowed in the rooms, apartments, and facilities of the hotel.
Thank you for your understanding.

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Dogs Welcome in our special rooms

Dogs are allowed in some rooms (maximum 2 dogs per room). We recommend that you request these rooms on time. The surcharge for a dog is € 15.00 per night.

Dogs are not allowed in the restaurant, the brasserie, the pub, the sauna accommodation, and the swimming pool.

Are you staying at our hotel with your four-legged friend for at least 2 nights? Then you will receive a nice welcome package for the dog offered by Farm Food.

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Room rates and payments About tourism tax

All prices for overnight stays stated on our website include tourist tax and levies.

Name of online payments:
Aparthotel 't Suyderduyn BV
Chamber of Commerce number: 37046467
VAT number: NL8071.75.985.B01

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Care during your stay

Do you need care during your stay? It is possible to receive home care. We work closely with Thuiszorg Zorgcirkel - Egmond.

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