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1. Scope of coverage

1.1 Reimbursement in case of cancellation on ground of one of the following events, as they could not be foreseen at the conclusion of the insurance: a. Passing away, serious illness or serious accidental injury of: 

  • The insured person
  • Family members in the first of second degree of the insured
  • Substitute and partner of the insured 

B. Complications in pregnancy or existing diseases and weaknesses of: 

  • The insured person
  • Substitute and partner of the insured

C. A case of property damage as a result of fire, theft or a force of nature, that affects the  property of the insured and makes his presence urgently necessary. 

D. Damage to the holiday accommodation due to fire and/or storm

1.2 Reimbursement in case of premature termination on ground of one of the insured events,  as mentioned under 1.1a, b, c and d and compensation in case of travel interruption as a result of medically necessary hospitalization. 

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2. Benefits

2. The insurer reimburses up to the insured sum, provided that the cancellation insurance is taken out within 48 hours after the original booking has been made and the amount of the cancellation insurance has been paid: 

A.In case of cancellation as a result of one of the insured events: the travel and/or rental sum that is contractually indebted at the time of cancellation, or the part of the paid travel and/or rental sum that is not reimbursed.   

B. In case of premature termination as a result of one of the insured events referred to in article 1.1a, b, c and d and the unused part of the paid travel and/or rental sum. In case of travel interruption as a result of a medically necessary hospitalization, the insured person and his/her family members or the insured person and one non-family member will also pay reimbursement for the unused part of the paid travel and/or rental sum. 

C. If desired with a voucher. 

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3. Duties of the insured person

The insured person is obliged to inform the insurer in writing as soon as possible about the circumstances that cause the journey or stay to be cancelled or prematurely terminated or interrupted. 

The insured person is obliged to allow any medical examination of the insured person required by the insurer. The insured person is also obliged to provide proof at the request of the insurer, such as a medical certificate and any other proof of information required.